The current
business climate is one of frugality and maximization
of value. This sentiment coincides with, and to some
extent buoys, the rush of American and European businesses
to outsource more services across national borders to
countries such as India, China, and Russia. The primary
motivation: exploitation of low labor rates. The outsourcing
movement has grown as more white collar and technology
jobs are able to be moved offshore due to high numbers
of college graduates overseas, and advances in technology
that make “virtual” extensions to the enterprise very
seamless. All of this notwithstanding, many firms have
discovered that all that glitters is not gold, and all
that seems straightforward to outsource overseas is
not without special challenges.
At Safe Outsourcing, we recognize that the economics
of offshore outsourcing are impossible to ignore,
and that this is not a fad. At the same time, we recognize
that taking a shot in the dark in trying to develop
an outsourcing strategy can result in waste and losses
that offset any savings there might be. Therefore,
we craft solutions that apply the offshore outsourcing
prowess when expedient, while using onshore resources
for tasks that are better suited for local control.
Having the right balance allows great cost savings,
higher quality, and sustained fulfillment with the
delivered solution as it is tested by time.
While Safe Outsourcing has a dedicated development
partner in India, we believe competition is good for
clients. Therefore, in addition to performing work
ourselves, we help our clients engage with other firms
who may enhance their particular solution. We have
a qualified network of firms, both onshore and offshore,
who deliver a range of services. These firms compete
for your business, or can be hand selected for particular
qualifications they possess. We allow competition
among pre-qualified companies to force the best deals
for our customers without sacrificing competency or
quality.
We believe value is measured not by dollars and cents
alone, but also by the degree of satisfaction our
clients have during the entire engagement. In fact,
we feel delivering a great experience is as important
as delivering a great end-solution. We hold to the
following tenets during our projects:
- make engaging as easy as possible;
- deliver value early, and make performance during
the initial phases of a project worth the cost of
the entire engagement;
- make the plan thoughtful, detailed, and clear to
engender comfort and ease tracking;
- over-communicate along the way; and
- make it safe – share the risk to share the gain.
In summary, Safe Outsourcing delivers cost-effective
solutions that promote lasting smiles among our customers.
DID
YOU KNOW? –
In a survey of 44 firms using outsourcing, 53% reported that they
have an outsourcing challenge because of their company’s lack of project
management skills, 58% reported an outsourcing challenge because they
lack a good process for specifying the work, and 48% reported a challenge
because they do not have the right metrics for measuring performance
(source: Forrester Research, February 2003). Let Safe Outsourcing do
the work for you so your only challenge is deciding how to reallocate
your cost savings.
OUR VALUE PROPOSITION